Annual Maintenance Contracts AMC Forefront Technologies

For more than 25 years, we have been a major distributor of document scanners. Not only that, we have sold, maintained, and repaired thousands of document scanners. Our experience, strong presence, and understanding of the market in the regions we cover make us stand out in the marketplace and provide great value to our customers.

Forefront Technologies is the biggest specialized document imaging organization in the Middle East. A vast amount of professional Document Scanners sold in the Middle East region have passed through our Warehouses. Our engineers have also provided thousands of successful support cases in the past years.

Currently, we have eight warehouses and storage facilities located in four Middle Eastern countries, which helps to service our customers quickly and efficiently.

Furthermore, Forefront provides support in various means such as phone calls, remote sessions, and onsite support, depending on the severity of the situation.

At Forefront Technologies, we provide our customers:

  • Different levels of Service Level Agreements (SLAs):

    Service Level Agreement refers to a contract between our customers and our company that details the services you should expect from us and the remedies or penalties if we fail to play our part. This SLA helps us to prove that we will provide the services we agreed on in the contract to our customers. Forefront provides diverse categories of SLAs. Each category contains varying services that our customers can choose from based on their requirements.