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The TAM offering

The TAM offering is provided at the Enterprise account level across the entire Lenovo data center environment

Services Offerings

  • The TAM will serve as a dedicated account manager and the customer’s trusted advisor for services and support.
  • The TAM is a proactive service, helping the customer with service contract management, service planning, escalations, and more.
  • Provides customers a consulting and post-sales engagement model for managing complex data center technologies and environments.

Service Features

  • Dedicated Account Manager
  • Customer Account Reporting
  • Trusted Advisor
  • Support and Service Planning
  • Escalation Management
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