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Lenovo Services Agreement

Lenovo Services Agreement – LSA (Maintenance Contract)

Lenovo Service Agreement as known as LSCS is a mass customised support agreement available in all countries. Support is provided by IBM in presence countries onsite support and delivered by a Tier 2 Business Partner in non-IBM presence countries remote support.

LSA Support

On-site 

  • Customised services option facilitating required services which are provided on-site by IBM

Remote

  • Customised services option facilitating required services which are provided remotely by a Lenovo awarded Tier-2 Business Partner

Service offerings

  • Warranty Service Upgrade
  • Post Warranty

Additional Service Offerings

  • Premier Support
  • Enterprise Software Support (ESS)
  • Your Drive Your Data (YDYD)
  • Microcode support
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Copyright © 2019 ForeFront Technologies.All rights reserved
Powered by Efforts Solutions