Clearly e-mail is the best communication tool invented for both business and personal messaging, yet the volume of junk-mail we have to deal with and the ability to catalog and manage the number of e-mail we get on a daily basis, makes it a challenge to stay productive when searching our inbox. The personal and corporate overhead necessary to manage messaging systems and mailboxes has become intolerably time-consuming for users and especially for administrators.

The leading e-mail companies continue to provide the market with enhanced functionality making it easier to generate, send and receive e-mail. Thus creating the impact of increased usage of the e-mail system, which has lead to the real problem of storage and management of saved messages.

This is not a new problem. It has been with us for as long as there has been e-mail, it’s just that the problem is growing at a faster pace then companies can manage.

David Ferris of Ferris Research, a highly respected messaging industry analyst, says that average users currently receive about 80 messages per day. According to Steven L. Rohall from IBM’s T.J. Watson Research Center, workers spend, on average, 49 minutes every day, managing e-mail, and 25% of workers spend more than one hour per day.